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Reviews about Walgreens

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  June 29, 2020, by monique young
  I have been taking Chantix which I was prescribed a starter kit by my physician which has a week of lower dosage medication for week 1 and he prescribed one refill. so upon refilling my mess I was issued a second starter kit by the Walgreens on the corner of 67th and Stony I believe Store #1101 and when I went back for the correct medication. The pharmacist onsite at the time stated she couldn't exchange it so the clerk flings it back at me. I asked her why to which she asked me "did I issue it?" I said "Walgreens issued it and you work here, aren't you a pharmacists?"Monique, the pharmacist says she has no authority to do it. So I left. I returned today only to have the manager Hakim inform me "your doctor is at fault so call them..." "I don't have nothing to do with that" I asked..."well if my doctor prescribed an overdosage wouldn't you call for clarification or correct the mistake?" He says he's not going to argue with me. Meanwhile I've been without my medication since yesterday and I'm really trying not to smoke and reach my health goals but its not easy with the rude "professionals" in Walgreens Pharmacy refusing to correct something so simple. I guess since the store is in the hood they hire hood mentality workers but guess what in the hood we deserve to be respected and treated courteously. I'm paying good money for my insurance and prescriptions and people like me don't have to use Walgreens pharmacy... but out of convenience we do. I'm truly rethinking it cause there is a CVS not too far as well as a privately owned one... but I've always used Walgreens and it's disappointing. It's sad that your company isn't represented by your staff and that your customers aren't priority for your staff when ultimately we are the reason this company is still in business. To top it off I followed their instructions and the petty manager now says it's out of stock. Lol! This Walgreens Pharmacy needs a new staff!
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  June 05, 2020, by Rebecca Mercks
  Pharmacy staff needs to work on prioritizing! Waited for an hour, then was told my insurance wouldn't go through, problem solved, but they didn't even fill the script, had to wait another hour.