Gordon's Ace Hdw-Strville in Chicago, IL Closed now

Reviews about Gordon's Ace Hdw-Strville

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  August 16, 2019, by Brandon Vester
  Abysmal, I called ahead of time to make sure they could perform the service I needed (drilling a hole). I was VERY specific about what I needed and they assured me it could be done. Low and behold upon my arrival I ask the cashier about the request I made over the phone and all I get is a dumbfounded look. The cashier (with no eye contact and not one shred of customer service skills) calls up the manager with an attitude like I was putting him out and that my request was just absurd. The manager comes up and when I tell her about my request she also looks at me like I'm an idiot. Long story short, they wasted my time and my money and ACE hardware won't see another dime of my money.